Booking Security Payments
To finalise and secure your reservation credit card details are required, whereby your card details shall be held securely until the end of your booked stay, not charged prior to your arrival and only to be used in the event of a late cancellation of all or part of the booking.
For large bookings totalling over £700, a non-refundable deposit payment equal to 20% of the total room cost is required at the time of booking.
Final payment may be settled at check-in or prior to the final morning of the stay.
Please click here to read our booking terms & conditions including our cancellation policy.
We accept Visa, Mastercard and American Express debit and credit cards. The details required are:
1. Name as shown on card,
2. Long card number
3. Expiry date
4. CVV security number.
You can send your card details securely via the following encrypted messaging services using Alex's mobile number: +44 7961 771774 (Please send an initial greeting message and wait for our reply before sending through sensitive information):
WhatsApp (Owned by Facebook)
Alternatively, call Alex on the above mobile number if you are UK based or on our landline for International calls: +44 (0)1304 204622. Calls can only be answered between 4 pm and 10 pm GMT.
Once the booking security has been processed we will then confirm your reservation via email. Please don't hesitate to get in touch if you have any queries.